Every term you see in the lobby, on the odds board, or inside your account wallet has a plain meaning — and this glossary maps them clearly so you can move through the platform with confidence.
When you know what a term means, every decision in the lobby becomes more deliberate. Seeing volatility listed on a slot tells you how frequently that game pays out relative to its pool size.
FOUR TERM FAMILIES
Where Each Term Family Appears in the Lobby
Terms cluster by context — and knowing which family a word belongs to tells you where to look for it on screen. Game mechanics appear in the game detail panel before you open a round.
Game Mechanics
Terms like RTP, volatility, payline and multiplier appear in the information panel that opens from a game tile. Titles from Pragmatic Play, CQ9 and Habanero each expose these details at the studio level, though not every title shows all values.
Odds and Markets
Asian handicap, over/under, accumulator and stake appear on the sportsbook board — most visibly when you browse cricket markets such as IPL or BPL fixtures. Each term changes what your payout calculation looks like before you confirm a selection.
Wallet and Payments
Deposit, withdrawal, e-wallet, pending and transaction ID are the terms you encounter in the account wallet section. When you move funds through bKash or Bank Transfer, the wallet screen labels each action using these words in the transaction log.
Information Conditions
Rollover, wagering requirement, qualifying period and minimum odds are the terms attached to any information in the account area. Reading these carefully before you opt in tells you the exact steps required before a withdrawal becomes available.
CORE GAME TERMS
Core Glossary — Game Mechanics Defined
These are the six terms that appear most often in game panels and lobby descriptions. Each answer gives a plain definition you can match directly to what you see on screen.
What does RTP mean?
RTP stands for Return to Player. It is the theoretical percentage of total wagers a game returns to players over a very large number of rounds. A higher RTP means a lower house edge over time.
What is house edge?
House edge is the mathematical advantage the platform holds on any given game or bet type. It is the inverse of RTP for slots, and a separate fixed margin for table games.
What does volatility mean in a slot?
Volatility describes how a slot distributes its payouts. High-volatility slots pay less frequently but can return larger amounts per winning round. Low-volatility slots pay smaller amounts more often. The volatility rating helps you decide how long your balance is likely to last across a session.
What is a wager or turnover requirement?
A wager or turnover requirement states how many times a specific amount must be played through before a withdrawal is unlocked. For example, a rollover attached to a information means you place qualifying bets totalling that multiple of the amount before the funds become withdrawable.
What is a jackpot feature in a slot?
A jackpot feature in a slot is a prize-pool mechanic built into certain titles where accumulated or fixed prize pools are available to trigger under specific game conditions. Whether a title carries this feature is shown in its game detail panel, where available from the studio.
What is a live dealer game?
A live dealer game streams a real human dealer operating physical cards, wheels or tiles from a studio. You see the action in real time via video.
ODDS AND ACCOUNT TERMS
Odds, Payments and Account Terms Explained
These six terms come up in the sportsbook, the account wallet and the verification flow — distinct from the game mechanics defined above. Each definition maps to a specific screen or step you will encounter during your session.
What is Asian handicap?
Asian handicap is a sports betting format that removes the draw outcome by giving one side a virtual head start or deficit before the match begins.
What does over/under mean?
Over/under is a market where you predict whether a measured outcome — runs in an innings, goals in a match, total points — will finish above or below a set line.
What is a rollover in a information?
Rollover specifies the number of times an amount must be wagered through qualifying games or bets before it can be withdrawn. It appears in the terms section of any active information in your account area. Reading the rollover requirement before opting in tells you the full completion path.
What is an e-wallet in the context of deposits?
An e-wallet is a mobile or digital wallet that holds funds you can move to and from your account without a direct bank card.
What does KYC mean?
KYC stands for Know Your Customer. It is the identity verification process your account goes through before withdrawals above certain thresholds are processed. The platform asks you to submit identification documents through the account verification section. Completing it removes the withdrawal hold on your wallet.
What is a transaction ID?
A transaction ID is the unique reference number assigned to each deposit or withdrawal event in your account wallet. When you complete a bKash transfer or a Bank Transfer, the confirmation screen shows this ID. You use it when contacting support to trace a specific payment record.
TERMS IN REAL DECISIONS
See How These Terms Connect to Actual Lobby Actions
Glossary terms are not abstract — each one points to a specific moment in your session. When you open Crash Hyper, the information panel may show a multiplier curve and a volatility rating: those two terms together tell you the pace of that game before you place a single bet.
Crash Hyper — Multiplier
The multiplier in Crash Hyper is visible on the game panel before you confirm a round. It shows the growth curve applied to your stake as the round progresses. Cashing out before the crash point locks in whatever multiplier has been reached at that moment.
Cricket Market — Asian Handicap
On a BPL cricket match, the Asian handicap line adjusts for a team's expected strength advantage. The sportsbook board lists the handicap value next to each side. Your selection must cover that line for your stake to return a positive result.
Wallet — Transaction ID
Every bKash deposit generates a transaction ID visible in your account wallet history. When you contact support about a payment, share this ID directly. It lets the support team pull the exact record without asking you to re-describe the deposit step by step.
Account — KYC Completion
Your KYC status is shown in the account verification section. Submitting the requested documents there moves your account from a pending state to verified. Once verified, your Bank Transfer withdrawal route becomes available without a hold on the outgoing amount.
GET TERM CLARITY
Ask Us When a Term or Feature Is Unclear
If a definition in this glossary does not match what you see on your screen — or if a term appears in your account and you are not sure what it requires from you — reach out through the support routes published on the site.
Live Chat
The live chat button is visible in the account area once you are signed in. Use it to ask about a term you see on screen — share the exact label or section name so the support agent can locate the same field on their side.
Email Support
Email support is listed on the contact page of the site. Send the term, the section where you saw it and your account reference. This route works well for detailed questions about KYC document requirements or information condition language.
Account Help Section
The help section inside your signed-in account lists common term explanations alongside the relevant account action. Check this first for wallet terminology, bKash deposit steps and transaction status labels before opening a support request.
USING THESE TERMS LIVE
Questions About Using These Features in Your Account
These questions focus on how the terms described above connect to specific actions inside your account — different from the definitions already covered.
Where do I find the RTP for a slot I want to open?
Open the game tile in the lobby and look for the information icon or detail panel before you start the round.
How do I check the rollover progress on an active information?
Go to the information or bonus section inside your signed-in account. The progress tracker shows your current wagered amount against the rollover target. You need to reach the full target across qualifying games before the funds become available for withdrawal.
What do I do if my bKash deposit shows a transaction ID but the wallet balance has not updated?
Copy the transaction ID from your bKash confirmation screen and send it to support via live chat or email. The team can match it to the payment record on their side and confirm whether the deposit is in a pending state or requires a manual update.
At what point does KYC affect my ability to withdraw via Bank Transfer?
KYC verification is required before withdrawals above the threshold shown in the account verification section are processed. Once you submit the documents requested there and the review completes, your Bank Transfer withdrawal route activates without an additional hold on outgoing funds.
Can I see volatility ratings for live dealer games like Baccarat Fire?
Live dealer games such as Baccarat Fire operate on fixed table rules rather than a volatility rating. Volatility as a term applies to slot mechanics.
Does the Asian handicap market apply to BPL cricket matches on the sportsbook?
The sportsbook publishes the market types available for each fixture on the odds board at the time the match is listed.